Chelsea Auction House

Chelsea Auctions holds regular sales both “live” and on the “internet”.

We clear residential houses every day, mainly from West London and the Home Counties. We always have an interesting array of items on display from 20th century contemporary furniture to priceless antiques. We hold specialist sales both of our own and in conjunction with other leading auction houses and we have have regular general auctions which include just about everything you could ever expect to find in a house or apartment.

Unlike other auction houses we never take items on consignment from dealers – our Lots come from our own house clearances ……and they are all looking for a new home!

How to Buy

There are several ways of buying from Chelsea Auctions.

If this is your first time we hope you find the following helpful:

Internet

You can view the catalogue online and leave a bid using the simple form provided. To leave a Commission bid online, simply go to the catalogue and click on ‘Bid’ against any lots that are of interest.

In Person

The best way to see all the items on sale is to view the catalogue. If you wish to attend our live auctions to bid in person you will need to register at the front desk where you will be asked to complete a registration form giving your name, address and contact information together with providing your payment information. You will only ever need to do this once, as on any subsequent visit you will only have to give your name and a paddle number will be provided. This is a card with your unique number for the sale.

During the sale, simply raise your paddle when you wish to bid and wait for the auctioneer to acknowledge you. Other bidders may wish to bid on the same lot, they will bid against you in the same way. The auctioneer will continue taking bids from each bidder until all but one drops out. The last bidder is the successful buyer. The auctioneer announces the lot is sold by knocking down his hammer on the rostrum and announcing the buyer’s number and the final hammer price.

If you are the successful buyer and do not wish to bid on any further lots you can take your lots with you once you have paid in full at reception.

ABSENTEE OR COMMISSION BID

If you cannot attend the sale, you can leave a ‘commission bid’ for as many items as you are interested in buying. The auctioneer will endeavour to buy the item/s for you at the lowest price possible.

Should two bids of equal value be received on a particular lot, preference is given to the bid that arrives first. It is sometimes a good idea therefore to leave an amount that does not end with a zero or five (e.g. £203 instead of £200).

You can leave a commission bid after viewing the sale in person if you cannot attend the sale or you can complete the simple form online. To leave a Commission bid online, simply go to the catalogue and click on ‘Bid’ against any lots that are of interest.

Again, first time users will need to register and leave full contact information. For already registered buyers, enter your user name and password.

ONLY CREDIT/DEBIT CARDS IN THE NAME OF THE BIDDER WILL BE ACCEPTED. WE WILL NOT ACCEPT BIDS WHERE THIRD PARTY DETAILS ARE GIVEN.

If you are successful, you will be contacted on the telephone number you have provided or you can view the results online from approximately 30 minutes after the end of the auction. All standard Buyers Terms & Conditions apply; please ensure that you have read these carefully before you bid.

To change your personal details, please go to ‘View Account Details’ and amend accordingly.

For any further information, please email info@chelseaauctionhouse.com

PLEASE NOTE THE ONLINE COMMISSION BIDDING CLOSES AN HOUR BEFORE THE START OF THE SALE. WE CANNOT ACCEPT ANY BIDS AFTER THIS TIME.

Telephone Bid

Buyers can ask to bid during the sale by telephone. In these instances an auctioneers assistant will call you in good time before your Lot is due for sale and will relay your bids live to the auctioneer.

An auction clerk calls you and he relays your bids to the auctioneer during the bidding of your lot.

You will need to provide us with your contact number.

It is sometimes wise, as telephone lines can prove unreliable, to provide a backup number and/or to leave a commission bid just in case we are unable to contact you on the number provided.

There is no additional charge for this service.

BUYER’S PREMIUM (SEE BUYERS CONDITIONS).

The Buyer’s Premium is a percentage the buyer pays in addition to the hammer price.

The current premium is 20% on all the lots + VAT (24% including VAT).

PAYMENT/COLLECTION/STORAGE

Lots can be paid for during the sale and collection must be made within 24 hours. If lots are not collected by 1pm on the day following the auction, a storage charge of £20 + VAT per lot per day will be incurred unless alternative arrangements have been agreed. We will always try our best to help with collections, deliveries and the storage of purchased Lots but please do try and ask us in advance!

PAYMENT

Payment can be made by using the following methods:

  • Cash
  • Debit Cards (Switch, Connect, Delta, etc.)
  • BACS transfer for UK accounts ONLY: – Bank Details provided upon request.

Please use your Buyer ref. and sale date as the payment reference.

Credit Cards (Visa, Access, MasterCard) + surcharge of 2.5% + VAT

American Express + surcharge of 3.5% + VAT
Diners Club International + 3.5% + VAT

PLEASE NOTE THAT FURTHER ID ON SOME CREDIT CARD TRANSACTIONS MAY BE REQUIRED.

All overseas Debit Cards will be charged as a Credit Card (i.e. 2.5% + VAT)

Bankers Draft and Building Society Draft

PayPal: We are more than happy to issue PayPal money requests where payment can be made by any credit or debit card OR for those customers holding PayPal accounts of their own please pay info@chelseaauctionhouse.com + surcharge of 2.5% + VAT

CARRIAGE

We will be pleased to quote for the delivery of all items purchased at Chelsea Auctions. We have our own professional packaging department for smaller items and these are always sent tracked and insured. Larger items can be delivered using either our own vans with their white glove van delivery service. Please ask for a quote prior to bidding if this matter is price sensitive to you.