Privacy Policy

The security of your personal information is of utmost importance to us. Below we will set out the Privacy Policy of The Chelsea Auction House Ltd. For any data that we obtain from you, The Chelsea Auction House Ltd is the data controller the purposes of appropriate data protection laws.

Below we outline what data we use, how is used and what choices and rights you have in respect to the data that is held. We are acting in compliance with current data protection laws in the UK and the EU.

How we use your personal data

The Chelsea Auction House ltd processes personal information to enable us to:

  • promote and sell our services,
  • to maintain our accounts and records
  • and to support and manage our clients, agents and the companies we work with

Any personal data which we require we will collect directly from yourself and may include:

  • Full name and personal details including contact information (e.g, customer addresses & locations, email address, contact telephone numbers)
  • VAT registration number (if VAT registered)
  • Bank account details so we can pay your invoices pay directly
  • Records of previous purchases with The Chelsea Auction House Ltd

Who do we share your information with?

We sometimes need to share the personal information we process with yourself and also with other organisations including:

  • Associates and representatives of the person whose personal data we are processing
  • Current, past and prospective Chelsea Auction House Ltd’s agents, bookers and venues providing auction services
  • Suppliers and service providers
  • Central government
  • Credit reference agencies
  • Debt collection and tracing agencies
  • Financial organisations

Where this is necessary to share information The Chelsea Auction House Ltd are required to comply with all aspects of the Data Protection Act.

It may sometimes be necessary to transfer personal information overseas. This is only shared within the European Economic Area and any transfers made will be in full compliance with all aspects of the Data Protection Act.

How do we treat your personal data?

All items of personal data are stored electronically on either our:

  • Booking management system
  • Banking system
  • Accounting software

All of our systems are password protected and access is limited to only those (Agency Name) personnel who specifically need to process the data. In addition, we undertake a regular review of all the information we hold.

How we will contact you?

The Chelsea Auction House Ltd will use your email address to contact you and, according to your preferences, from time to time we may use social media (e.g. Facebook, Twitter and message facilities in other platforms).

You can change your preferences at any time by contacting us. In the case of social media messages, you can manage your social media preferences via that social media platform.

How to change your preferences or update your personal data

Under data protection law you have the right to:

  • be informed about our processing of your personal data
  • have your personal data corrected if it is inaccurate
  • object to processing of your personal data
  • restrict processing of your personal data
  • have your personal data erased
  • request access to your personal data and information about how we process it
  • move, copy transfer your personal data.

If you have any questions regarding how we use your personal data or should any of your personal data need to be updated or you wish to change the way in which we contact you, please contact our Data Processor.

Email address: info@chelseaauctionhouse.com
Office number: 020 7384 5228